Harding Bros interview...
Q: What would do in this situation, "Mother and daughter enters the shop, what are you going to do"?
A: I would go like this, "Good afternoon ladies, how are you today, how can I help you"?
Q: They would like to see some dresses, what are you going to do?
A: I'm gonna show them department with dresses.
Q: They are considering 2 different dresses, what are you going to do?
A: I'm gonna offer them to try those dresses and then decide, maybe call some female colleague to give professional opinion.
Q: Mother is 99% sure for one dress, what are you going to do?
A: I will tell her that she is looking beautiful in that dress, I will try to recommend other dress for daughter and I then close the sale.
Q: How would you close the sale?
A: I would ask them if they want to see, maybe something else, if no, ask Mother kindly for her Stateroom card and charge it.
Put the dress into bag and wish them fantastic day...evening.
Q: What you would do in this situation, you're talking with guest and another guest is interrupting you, "excuse me, sir"?
A: I'm gonna ask her/him to give me just one second, I'll be with them in no time, or call some available colleague to assist them.
Q: What would be your mail goal on a ship?
A: Hit and exceed every revenue target, given by the head-office.
Tako prolazi intervju, ustvari tako je bilo pre god. dana!