In every successful business throughout the world there are standards that are set.
Below listed are five standards we expect you to maintain during your time with Carnival Cruise Lines:
SAFETY
Safety is always the number one priority on board. On a moving ship if we have any emergency situation we have to deal with it on board.
As we cannot call the emergency services for assistance we must handle it ourselves. Consequently, safety is everyone’s responsibility.
Please ensure that you know the safety signals and that you are aware of your duties in case of an emergency.
TIMEKEEPING
Good time keeping is essential to the successful running of the ship. The ship runs on a very tight schedule and many people including your guests and colleagues rely on you to be on time. Please arrive 15 minutes prior to class starting.
PERSONAL HYGIENE & GROOMING
Uniforms will be worn each day in the classroom, public areas, officer’s mess and all other areas of the ship with the following exceptions:
- When the Purser trainee is off duty in crew areas
- When the Purser trainee is going off the ship in port
Working long hours and in a hot climate, it is important to make sure that you are clean and odor free at all times.
Shower at least once a day and use an anti-antiperspirant deodorant. Always report to work in a fresh, clean uniform.
You will also be required to follow strict appearance standards as outlined in the Carnival Handbook.
PURSER CONDUCT
High standards of conduct are necessary to ensure a safe, harmonious and productive working atmosphere.
Being a Purser constitutes officer rank within the Carnival fleet and as such you will be required to conduct yourself appropriately.
As an officer, and representative of the company you will be seen in the guests’ eyes as a person in authority and your professionalism is expected.
- Professional and respectful behavior is required at all times
- Guests always take priority
- Remember you are a representative of Carnival at all times, even when ashore.
Whilst a participant of Carnival College only the following deck privileges will be permitted:
- When ship and open deck tours are provided by the instructors
- When scheduled activities are pre-announced
- Crew deck on Empress Deck forward
- Guest Gym
- Jogging Track
After graduation, other public area privileges will include:
- Gift Shop
- Spa Carnival
- Bars, disco and lounges
- Alternative buffet restaurant
Please keep in mind that sitting on bar stools and carrying drinks from one lounge to another is not permitted.
PERSONAL DEVELOPMENT PROCESS
Passing the college is not something that should be taken for granted. It requires hard work, initiative and responsibility.
Take advantage of the experience and resources available to you.
The following opportunities are available to help ensure your success.
- Class participation, being involved in activities and asking questions
- Tutorials to help with any problems you have understanding the course material
- One on one meeting with the trainer where trainees can air any concerns and the trainer will point our any strengths and areas to work upon.
After graduating, your enthusiasm, determination and overall progress will result in having a successful career within the Purser department which will allow you to grow personally and professionally. You will build great friendships and experience, fond memories and a lot of fun.
