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Shore ExcursionUnder the direction of the Cruise Director, the Shore Excursion Assistant Manager is responsible for providing the best possible shore excursion service and for increasing shore excursion sales. Duties and responsibilities include Tour talks for each port of call, Tour sales, Accounting & Bookkeeping of Tour sales, Coordinating with tour operators, tour agents, communicating with the Shore Excursion Manager to maintain quality control regarding individual tour operators and their operations, resolving any passenger problems encountered, meeting and greeting passengers, embarkation duties including escorting passengers to and from the airport and ship. This position requires that the employee become knowledgeable of all on board services and facilities as well as a strong knowledge of all ports of call.
Minimum requirements: Previous Shore Excursion and/or Tour Operations, Tour Director/Guide experience with excellent Customer Service abilities. French and/or German languages are a definite asset for this position.
Shore Excursion Manager (responsible for the presentation, promotion, supervision and arrangement of the shore excursions offered in the various ports of call). Experience in tourism, previous travel-related experience and/or minimum 1 year on board starting from an entry-level Cruise Staff or Assistant Shore Excursion Manager position required. Fluent English Language skills required. Salary range:
$2300-3200 U.S. per month, depending on the cruise line.
Assistant Shore Excursion Manager ( responsible for the promotion, selling and arrangements of the shore excursions offered in the various ports of call as directed by the Shore Excursion Manager). Experience in tourism, previous travel-related experience and/or minimum 1 year on board starting from an entry-level Cruise Staff position required. Fluent English Language skills required. Salary range:
$1800-2100 U.S. per month, depending on the cruise line.
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