Posle obavljenog treninga,testova i intervjua sa vama dijelim sva pitanja sa testova koje smo polagali.
Princess final test ovaj test polazu sve pozicije
1.Names of Princess ships / nabrojati sve brodove
2.What is the name of corporation that Princess is a part of.
3.How long is the contract
4.How many days off will you have during contract
5.How many hours per day will you work
6.What is official language spoken on board
7.What is formal written warning
8.What are the uniform items that you have to bring from home
9.Nautical terms / aft,alleyway,below,boat,bridge,deck,disembark,embark,forward,galley,gangway,port,port side,starboard side,stern
10.What is USPH
11.Explain 3 bucket system
12.Solution of chlorine
13.What is danger zone
14.What must you wear when touching food
15.Where should you hold glasses and cutlery
16.What is important in personal hygiene
17.What should you do to provide quality service
18.List a few courtesy words
19.Steps to follow in handling complaints
20.CRUISE
21.What will you do when if you hear crew alert signal
22.What do you do if you see a men overboard
23.What do you do if you see a fire overboard
24.When is the use of drugs allowed
25.What is the Blue Card
26.What is a fire extinguisher
27.What is a fire screen door
28.What is a watertight door
Dodatni test za Shop 1.Describe the work environment in which you are most comfortable
2.What types of merchandise have you sold
3.Describe your selling technique ,approach,style,method in closing sales
4.Where you required to do any up selling of additional products,if so describe your technique
5.How was your performance evaluated,did you have targets to meet,did you meet them
6.What is good customer service
7.When have you provided good customer service,give an example
8.What is your knowledge of computer systems,programming,price changes
9.Do you work as a cashier ,on the sales floor or both
10.Do you have experience with keeping stock inventory and/or done any stock room work
11.Try to sell me a watch
Dodatni test za pursere 1.What do you know about pursers department onboard cruise ship
2.What areas of the hotel have you worked in,Which areas was your favorite and why
3.Have you had experience handling cash,credit cards,checks,traveler checks and currencies.Describe experience in these areas
4.Demonstrate how would you calculate the exchange of 100 $ to euro,Show the formula used if 1 $ is 0,65 cents
5.Can you give me an example of whrn you have had a conflict with a customer
6.have you ever supervised a group of people ,if so,how many
7.What is your level of experience with various computer software
8.Is customer service an important part of being JAP
9.How would you handle an irate customer shouting at you at the front desk
Takodje se radi i psiho test koji nikoga ne treba da brine jer su to pitanja u vezi licnosti i nema sta tu da se uci ,niti moze da se ne prodje osim ako neko stvarno ima dijagnozu
Marlins test uopste nije tezak,ni za onoga ko ima neki osrednji nivo engleskog.
Nadam se da ce ovo nekome da pomogne