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PERSONAL INFORMATION   lanMi
   

OBJECTIVE   
To work at a responsible and challenging position with an opportunity for professional advancement and growth utilizing my abilities to support and enhance company's goal and objectives. Eager to enhance my skills and broaden my horizon.

WORK EXPERIENCE     

Position
(june 2011 – present)

   Waiter
   Restaurant xxxxxx - xxxxxxx
   Providing a warm welcome for customers.
   Presenting menu and  taking accurate order  from  customer.
   Understand menu content and keeping up to date with any menu changes
   Making recommendations from the menu if requested.
   Recommending wines and other drinks to customers
   Learning the names of & building relationships with regular customers
   Check on customers asking if they are enjoying their meals and service
   Preparing and collecting payments from customers
   Ensuring the food service area is left clean and  tidy once all the guests have left
   Relaying, preparing and setting tables for next customers.
Position
(march 2010 – march 2011 )
Waiter
Restaurant xxxxx – xxxxx
   Greeted guests in a pleasant and courteous manner.
   Served beverages, breads and butter and replenished items as necessary.
   Maintained clean and presentable tables with tableware, spotless glassware, silverware and linens.
   Bussed and reset tables and kept dining room and work areas clean.
   Correctly calculated charges, issued bills and collected payments.
    On saturdays worked in team of  15 – 20 waiters per shift, setting up and waiting tables for 250 – 300 guests. ( Weddings, birthday parties)

EDUCATION AND TRAINING     

Replace with dates (from - to)   
   Technical School "Vujo Matic" - Loznica
   
PERSONAL SKILLS     

Mother tongue(s)/Other Languages   Serbian – Mother tongue
English - Fluent

Job-related skills      Creating a great working relationship with my co-workers
   Maintain a ‘can do’ attitude and  spread  positive vibe
   Communicate effectively during busy service hours
   Multi-tasking capability.
   Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
   Ability to carefully provide good customer service
   Capability to work hard
   Ability to work calmly and effective under pressure
   Ability to handle difficult customers in a calm and tactful manner
   Ability to work proactively within a team and on own initiative
   Awareness of health and safety and personal hygiene

Computer skills   ▪   good command of Microsoft Office  tools
▪   internet
▪   servicing Microsoft Windows systems


Driving licence   B
First Aid Certificate

Pozdrav za sefa i clanove foruma
 
Zovem se Milan, imam 20 godina iz Loznice sam. Registrovan sam vec neko vreme ali nikako da napisem taj introduction. Sto se tice agencija, kontaktirao sam Kouzon i Safe Cruize koji su mi potvrdili ono sto sam vec procitao na forumu, da ne mogu na brod dok ne napunim 21, ali me mogu ukljuciti u proces 2-3 meseca ranije. 21-jednu punim u februaru sledece godine. Aplicirao bi za neku od pozicija u restoranu, jer sam po procitanom zakljucio da je tu najveci protok radnika, i da se tu trazi najvise kandidata. Konkretno pozicije Assistant Waiter ili Assistant Buffet Steward. Posto se radi o prvom ugovoru nije mi toliko bitno da odem na sto bolju poziciju vec samo da odem, i da odem sto pre. Radim od svoje 16 godine, uglavnom teske fizicke poslove, a imam i odredjeno iskustvo u konobarisanju ( koje bi se dalo malo nasminkati  ). Imam radnu naviku, radan sam i silno motivisan da odem na brod.
Izgleda da sam pronasao svoj 'dream job' i sad je ostalo da se uradi sta treba da se uradi da ga dobijem Svaki savet, kritiku, komentar prihvatam sa velikom zahvalnoscu.