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Posao na Brodu => Administracija foruma i sugestije => Topic started by: CEO on 11/June/2014

Title: Otežano spajanje na forum
Post by: CEO on 11/June/2014

Već nešto duže od 24 sata traje otežano spajanje na forum, uz pripadajuće poruke (vidi fotke).
Najčešće je potrebno kliknuti na "refresh" više puta, ili pričekati par minuta, da bi se spojilo na forum.
Tko namjerava napisati duži tekst, najbolje da ga napiše u word fajlu prvo, pa onda kopira u post, jer bi se moglo dogoditi da kuca kuca i kuca, a kada klikne na "send", izgubi se veza ...
Dokle će ovo trajati ne znam, još čekam odgovor od hosting provajdera.

(http://www.kruzeri.com/photo/ConnectionProblems.jpg)

(http://www.kruzeri.com/photo/InternalServerError.jpg)

Title: Re: Otežano spajanje na forum
Post by: CEO on 12/June/2014

Izgleda da su poteškoće prestale.  :D

Title: Re: Otežano spajanje na forum
Post by: CEO on 12/June/2014

Quote from: CEO on 12/June/2014

Izgleda da su poteškoće prestale.  :D

........... or not.

(http://www.kruzeri.com/photo/timedout.jpg)

Title: Re: Otežano spajanje na forum
Post by: StK on 12/June/2014

Meni juce samo nesto kratko nije htelo, posle bez problema kao i danas.

Title: Re: Otežano spajanje na forum
Post by: Mr.Bombastic on 14/June/2014

Dosta foruma ima uvijek frke s time kad dođe toplije vrijeme :D
btw. ja eto na ovom forumu nisam naišao na tu grešku :)

Title: Re: Otežano spajanje na forum
Post by: CEO on 14/June/2014

Odgovoriše mi poslije 4 dana:

Dear CEO,

Thank you for contacting us.

We would like to apologize for the duration it took us to reply back to your email.
As much as we strive to respond to all emails within 48 hours, we currently experience extraordinary email volume, resulting in delayed response time and for this, we apologize profusely.
We sincerely apologize for the inconvenience that this technical glitch has brought you. This is a bug on the system that is already known and reported to our developers.
At the moment, we do not have an estimated time frame for the fix however rest assured that we are currently working on a resolution.
Once we have the fix, it will be implemented to all affected customers. To ensure that your case will be taken cared of, We will be adding the details of your case to the list of affected customers.
We understand that you might be anxious to have this resolved as soon as possible so thank you so much for your patience while we work on the resolution

If you have any further questions please do not hesitate to contact us.

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Best Regards,
Technical Support
1&1 Internet Limited