203
Ovo mi je drugar poslao cisto me zanimalo kakva su pitanja za RCCL... on trenutno izlazi na finalni, pa je dobio ovo da nauci.
Mislim da ce ti biti koliko toliko od pomoci...
1. What would you do before you present the menus to your guest:
Answer:
2. Please describe the items featured in the menu on your previous job. (Two items each of the following categories (ingredients, accompaniments and their basic preparations):
Appetizers/Salads/Soups
Main course
Dessert
Answer:
3. The guest is “tasting” the wine. Name the 3 key things he/she is looking for?
Answer:
4. If the guest asks for a “vintage” bottle of wine, what does he/she look for?
Answer:
5. Who would you serve first if you were serving a table with three guests?
2 Ladies and one gentleman.
Answer:
6. Who would you serve first if you were serving a table with three guest ladies and two gentlemen and two children aged five and seven?
Answer:
7. Two persons finish the meal in a table with four people, two of the guests are still eating. What do you do?
Answer: 8. What would you recommend as an after dinner drink liqueur? Please name the liquor brand.
Answer
9. Guests arrive to the table and are obviously intoxicated. What should you do?
Answer:
10. Do you consider yourself a customer oriented person? If yes, why? Please explain.
Answer:
11. Can you tell me about a time when you went “above and beyond” the guests expectation?
Answer:
12. Do you consider yourself a “professional” in the “catering business”, “hospitality business.” If the answer is yes, please explain why? Is it because of your experience in the field?? Or because of your academic background?
Answer:
13. When do you wash your hands during service?
Answer:
14. Is eating or drinking allowed in the Galley/Kitchen? Why?
Answer:
15. Why do you want to work for RCCL?
16. Life on board is very different than life on land. Is there any reason why you would not be able to commit to an onboard 6 or 8 month assignment away from your family and friends, working 10-12 hours a day, 7 days per week?
17. When living on board, you may share a small cabin with another person; in some cases you may have to share with up to three other people from different parts of the world.
How do you feel about this, and what would you do to adapt to this new lifestyle?
18. Working on a cruise ship may require stretching, reaching, pulling, lifting up to 50 lbs and at times working in a hot and moist environment.
Is there any reason why you will not be able to perform these types of duties or be unable to adapt to such an environment?
19. When I contact your past employers, what so you think they would they say about your work habits, punctuality and reason for leaving? Please give me specifics.
20. What type of activities do you enjoy on your free time?
21. Why should I refer you to Royal Caribbean Cruise