As a
Shop Salesperson,
your objective is to use your talents and ability to increase revenue by convincing passengers (and crew where this applies) to spend money in the shops, and to buy as many items as possible from the shop to which you are assigned.
• Basic Safety Training and all other certification and documentation in force at the time of engagement compliant with the flag state requirements of the vessel to which the incumbent is assigned.
• Passports, visas, permits as specified by the company and as required for exit from the port of origin and entry into the destination cruising area.
• Vaccinations, health books or other documentation applicable to Guest to verify vaccination against any endemic disease know to be prevalent in the destination cruising area.
• Fluent in oral and written English, and good working (and practical) knowledge of at least one other foreign language (German, French, Spanish, Portuguese) Good knowledge of Italian is highly desirable.
You are required to have proven experience as a retail salesperson, either ashore or on board
You are required to:* Read understand and comply with the Standing Orders of the MSC Cruise fleet, ensuring all personnel in the Entertainment and Animation team comply accordingly.
* Wear the complete prescribed uniform and name badge at all times in Passenger areas setting an example of appearance, presentation and good grooming
* Attend all emergency drills, carry the personal emergency card, and understand emergency duties. Emergency duties for the Entertainment team may involve specific responsibilities assigned by the Safety Officer
These are your duties:1. In the most persuasive and friendly way, convince passengers to buy from the shops.
2. Act responsibly with initiative in the day to day management of the shops.
3. Be on duty seven days each week, and at hours advised by the Shop Manager. These hours will vary in accordance with the ship’s itinerary.
4. Be on duty always at least 10 minutes before the advertised opening time of the shops to allow you to make a quick check of the premises before doors are open for business.
5. When in the home port or any other port, and when advised by the Shop Manager, you are to be available to assist with the loading of merchandise, and distribution to the storage areas or to the shops.
6. When the shops are closed, you are to carry out the following duties with colleague shop personnel: Stock control, shop arrangements, window decoration.
7. You are to have a professional and full understanding of all merchandise sold in the shop to which you are assigned, and a good superficial understanding of merchandise sold in all other shipboard shops.
8. You are required to take great care of all articles for sale in the shops.
Izvor:
http://www.msccruisesusa.com/job_usa.asp?page_id=418
