You will recall that until about a couple of years ago , we had a policy which precluded close relatives from obtaining employment . The policy was changed to allow close relatives being hired , if and only if they met the job requirements and were found suitable during the interview process.
Ever since the official change in this policy , the shipboard personnel and our Operational offices have been flooded with applications from crew members recommending their close family members, relatives and friends irregardless of their experience and qualifications.
One could perhaps imagine the task of administering these massive piles of applications , to file them in some sensible order of retrieval , arrange for their interviews, respond to their status query , respond to individual crew member as to why their recommended candidate was not selected and finally respond to those selected in their query as to when they are joining . We do not have near enough resources nor a system set up to undertake this huge task. Imagine even if only 25% of our crew recommend only one relative , friend or an acquaintance , we are talking about at least 2500 applications .
In addition , some crew members were abusing the system by creating their own little sub – agency to supplement their income.
Furthermore recently Carnival has revised its policy that no individual shall be given a job offer unless they are personally interviewed by a Carnival Management member . This is to ensure that we maintain the high standard of efficiency of our Team Members on board , ensure that all meet the minimum requirement of English and have the necessary friendly and pleasant demeanor that our guests have expected during their cruise experience .
For these reasons , we are not able to accept applications nor entertain any query on the status of the existing applications . All applications so far received shall be forwarded to the recruiting agent in the respective country , who shall arrange for their interview (whenever scheduled ) with a Carnival Management member. All applications in future should be directly applied with our recruiting agents .
The attached policy basically encompasses what we have explained herein. Also attached is a list of our current recruiting agents .
We request that you ensure that this change in policy is properly and tactfully explained to all Hotel Operations employees as soon as possible . Perhaps the best venue we suggest is during their monthly meetings.
We thank you for your help in personally taking care of this important task.
Regards
Cyrus Marfatia
Vice President Food & Beverage
Hotel Operations
Cmarfatia@carnival.com
Ext. 12110
