Assistant Data Systems Manager Job number:CEL10010G
DescriptionCelebrity Cruises is looking for inspired global professionals who believe in success through commitment and pride to join our expanding family. As an industry leader in service and innovation, we provide a working environment that fosters career growth and development for our onboard team members. This is a great opportunity to join us at sea.
We are currently seeking Assistant Data Systems Managers to join our team. This position involves investigating and resolving software and hardware problems of shipboard computer users.
In addition to other requirements, potential candidates should be able to conduct basic LAN and / or WAN troubleshooting diagnostics and should have minimum six months experience in a user contact network help desk position, along with desktop support experience in a Windows environment.
Responsibilities include (but are not limited to): Provides first level shipboard support for all certified applications. Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies.
Assembles and configures basic network components and associated services. Sets up and maintains basic network operations, including assembly of network hardware. Performs basic network troubleshooting to isolate and diagnose common network problems.
Ensures all PC's have software installed as per Shipboard Operations database (SBO).
Runs and prepares required reports and metrics from a variety of systems, as requested.
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