JOB DESCRIPTION
Director Onboard Programming
The Director Onboard Programming reports to the Vice President of Cruise Programming and is responsible for Carnival Cruise Directors and onboard activities as well as overseeing the following shoreside personnel and their related programs,:
Musician Manager (all onboard musicians)
Entertainment Supervisor (Fly-on and staff entertainers, enrichment personnel).
Cruise Staff Supervisor I (Assistant Cruise Director, Social Host, Karaoke Host).
Cruise Staff Supervisor II (Disc Jockey, Entertainment Staff Assistant, Shipboard Movies).
Supervisor of Teen Programming (Club O2).
The responsibilities include but are not limited to the following:
• Scheduling, managing, motivating, Cruise Directors and Acting Cruise Directors to ensure that company expectations and standards are met.
• Ensuring the company’s interest (revenue, guest satisfaction) is served by placing the appropriate personnel in the position of Cruise Director.
• Monitoring and Evaluating Cruise Director Performance (revenue and guest satisfaction). Providing direction when necessary to bring about improvements in performance.
• Monitoring and Setting Cruise Director Targets (revenue and guest satisfaction).
• Monitoring Cruise Director Managerial abilities. Providing direction when necessary to bring about improvements in performance.
• Monitoring the training of personnel destined to become future Cruise Directors. Providing direction to ensure future prospects are well prepared for the position and thus guaranteeing their success.
• Working with Groups to balance the Group needs with the needs of the other guests onboard to ensure that all are happy with the product.
• Liaise with the Cruise Director and Concessions when necessary.
• Providing support, motivation, and guidance to both shoreside and onboard Entertainment staff.
• Monitoring Carnival Capers to ensure company standards are adhered to.
• Creation and administration of the Entertainment Public folders.
• Assist with the creation and monitoring of the annual operating budget for the shipboard Entertainment department.
• Monitoring shipboard manning budgets.
• Create and monitor shipboard departmental policy and revise as necessary.
• Approval of shipboard payroll, shoreside payroll, and requisitions.
• Setting up nightly showroom entertainment schedules for new-builds and new itineraries.
• Recruiting new entertainment and entertainers via audition material and the Carnival Comedy Challenge.
• Bi-Annual Cruise Director Conference.
• Weekend Entertainment MOD as required.
