Author Topic: Interview Svibanj 2009, Opatija  (Read 23793 times)

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Offline monster

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Odg: Re: Interview Svibanj 2009, Opatija
« Reply #45 on: 27/August/2009 »
Prosao za ass. waitera  :nono:, nisam dobio sta sam zeleo, al sta je tu je. Vazno da se ode na brod, posle cemo videti sta dalje.
   ovo te ceka :

JOB DESCRIPTION


                  
TITLE:- Assistant Waiter

BASIC FUNCTIONS:
To follow scheduled assignment, They are 3 areas of responsibility working in three specific teams. 

•   Staff & Crew Dining rooms
•   Room service
•   Alternate Dining



DUTIES AND RESPONSIBILITIES:
•To be prompt for all duties and Functions, as per Company’s standard, 20 minutes prior to inception.
•When assigned to Staff & Crew or Alternate Dining, use Company’s standard table services.
•When assigned to Room Service: Sign the F&B Service Personnel Tracking form. Sign Key Control Log Sheet (every time key is used. Be on stand by during embarkation.
•To be groomed meticulously and ready for guest service with a smile always following the look book.
•To carry the tools of the trade.   
Dining rooms. Table Crumber, Side towel, Pen, Order Pad, Menu Knowledge
Room service.  Pen, Menu Knowledge, good verbal communication

Staff & Crew Dining rooms
•To study / learn all Guests Menus (Dining Room and Room Service).
•To study and follow USPH standards.
•To consistently give service that exceeds the expectations of our internal guests
•Follow dining room standards at all times
•Weekly training classes to prepare them for Carnival College
•To ensure their assigned station is set up to company standard for each meal time.
•To ensure their assigned station and pantry is clean, and all sanitation procedures meet USPH requirements.
•To serve and clear each meal to guests, and offer hot and cold beverage service throughout the meal, as
per company procedure.
•To provide bread, sauces and additional services throughout meal service, as per company procedure.
•To ensure buffet table set up as per company standard, and maintained throughout meal service.
•To perform as per schedule all duties for crew parties.
•To follow garbage separation procedures and all other environmental issues on board
•To train and prepare for the position in Carnival College

Room Service
•Room service – follow cleaning schedule. Ice Machines Coffee Machines, Coffee Pots Set up Cleaning area
•Collect and deliver dirty items to Upper deck and separate according to U.S.P.H. procedures.
•When assigned to Room Service, deliver all orders in a timely fashion.
•Deliver orders e.g. wine, fruit basket, letter, F&B orders.
•Delivery time must be from 10 to 15 minutes (preparation and deliver).
•To communicate any problems in your work area, or with your Guest, to your Supervisor.
•To learn Environmental procedures and follow Garbage separation program
•To follow all tasks requested by management.
•To Ensure all functions are set up in a timely manner

Alternate Dining
•When assigned to Staff & Crew or Alternate Dining, use Company’s standard table services
•To be groomed meticulously and ready for guest service with a smile always following the look book
•Ensure you are aware of ships activities so you can advise guests if asked
•Maintain the lido deck table in a clean and tidy condition for service
•Set up for Midnight buffets
•Ensure Coffee machines are full at all times and cleaned daily
•Engage in light conversations with guests always greet them with a smile


Organizational Relationship:
Directly responsible to the Maitred & Asst Maitred’s
Working relationship with, All F&B mgt, ,

Offline firesangel

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Odg: Interview Svibanj 2009, Opatija
« Reply #46 on: 13/September/2009 »
Pozz evo da vam se javim, ja sam odradila 2 ugovora na brodu i opet se vraćam. Išla sam preko Suzi i stvarno je žena više nego korektna. Uostalom mislim da svi ti zadovoljni ljudi govore dovoljno sami za sebe. Pozz