Princess Cruises; Pitanja sa testova / Pitanja sa intervjua

[Gia]

Posle obavljenog treninga,testova i intervjua sa vama dijelim sva pitanja sa testova koje smo polagali.

Princess final test  ovaj test polazu sve pozicije

1.Names of Princess ships / nabrojati sve brodove
2.What is the name of corporation that Princess is a part of.
3.How long is the contract
4.How many days off will you have during contract
5.How many hours per day will you work
6.What is official language spoken on board
7.What is formal written warning
8.What are the uniform items that you have to bring from home
9.Nautical terms / aft,alleyway,below,boat,bridge,deck,disembark,embark,forward,galley,gangway,port,port side,starboard side,stern
10.What is USPH
11.Explain 3 bucket system
12.Solution of chlorine
13.What is danger zone
14.What must you wear when touching food
15.Where should you hold glasses and cutlery
16.What is important in personal hygiene
17.What should you do to provide quality service
18.List a few courtesy words
19.Steps to follow in handling complaints
20.CRUISE
21.What will you do when if you hear crew alert signal
22.What do you do if you see a men overboard
23.What do you do if you see a fire overboard
24.When is the use of drugs allowed
25.What is the Blue Card
26.What is a fire extinguisher
27.What is  a fire screen door
28.What is a watertight door


Dodatni test za Shop

1.Describe the work environment in which you are most comfortable
2.What types of merchandise have you sold
3.Describe your selling technique ,approach,style,method in closing sales
4.Where you required to do any up selling of additional products,if so describe your technique
5.How was your performance evaluated,did you have targets to meet,did you meet them
6.What is good customer service
7.When have you provided good customer service,give an example
8.What is your knowledge of computer systems,programming,price changes    
9.Do you work as a cashier ,on the sales floor or both
10.Do you have experience with keeping stock inventory and/or done any stock room work
11.Try to sell me a watch


Dodatni test za pursere

1.What do you know about pursers department onboard cruise ship
2.What areas of the hotel have you worked in,Which areas was your favorite and why
3.Have you had experience handling cash,credit cards,checks,traveler checks and currencies.Describe experience in these areas
4.Demonstrate how would you calculate the exchange of 100 $ to euro,Show the formula used if 1 $ is 0,65 cents
5.Can you give me an example of whrn you have had a conflict with a customer
6.have you ever supervised a group of people ,if so,how many
7.What is your level of experience with various computer software
8.Is customer service an important part of being JAP
9.How would you handle an irate customer shouting at you at the front desk


Takodje se radi i psiho test koji nikoga ne treba da brine jer su to pitanja u vezi licnosti i nema sta tu da se uci ,niti moze da se ne prodje osim ako neko stvarno ima dijagnozu

Marlins test uopste nije tezak,ni za onoga ko ima neki osrednji nivo engleskog.

Nadam se da ce ovo nekome da pomogne  

[layla]

Takodje se radi i psiho test koji nikoga ne treba da brine jer su to pitanja u vezi licnosti i nema sta tu da se uci ,niti moze da se ne prodje osim ako neko stvarno ima dijagnozu

na kraju nismo ni saznali da l smo svi "zdravi" 

[Gia]

hahahaha najzdraviji smo na svijet 

[StK]

Sto se tice ovog testa, nista ne brinite i samo opusteno, procicete kroz sva ova pitanja bar 10 puta sa gospodinom Atanasom ta prva 3 dana, ja sam u hotelu mozda jednom procitao, stvarno toliko puta ponovite da ti vec udje u glavu samo ako slusas.
Psiho test je bio  , ali dobro, ima i to svoje razloge zasto radimo, a Marlins je laganica, overall ovako sad kad pogledam, kako sam ja to zamisljao da ce sve izgledati i kako je to stvarno izgledalo, je nebo i zemlja, stvarno nista strasno.

[Baron Tiosav]

hvalabpuno Gia :*
jel bio neki fotograf da upise dodatna pitanja za fotografe? :/

Послато са PAP3540DUO уз помоћ Тапатока

[Gia]

Nema na cemu 
Bilo je fotografa ja mislim 4,ali nisam skroz sigurna... Nisam u kontaktu sa nijednim od njih,pa ti ne mogu tu pomoc
Ako sto saznam javicu ti

[zderavac]

Pozdrav, evo i mog skromnog doprinosa forumu koji mi je puno pomogao. Mozda ispustim neko pitanje, dodacu naknadno ako se setim.

Pitanja za Photo:
1. Explain what types of camera/flash equipment have you used.
2. What program do you use and which plug-in?
3. Explain your understanding of fill-in flash techniques?
4. What kind of studio lighting have you used and in what kind of set up?
5. What does SLR stand for?
6. Explain depth of field.
7. Name aperture with shallower depth of field than f/11.
8. In what kind of events have you worked?
9. How would you feel if due to constraints of the job your creativity was stifled?
10.Would you mind dressing up in costumes?
11.Do you have experience in lab printing?
12.Do you have experience in public speaking or appearing on camera?
13.Do you have experience in sales?
14.Do you have experience in house keeping or other customer service?
15.What do you know about the onboard photography department?
16.A passenger is extremely unhappy with the quality of photos shot in front of a famous monument visited earlier in the cruise and is angry that those memories go unrecorded.He is yelling at you in front of other passengers.How do you handle situation?
17.Give example of wide angle lens.
18.Give example of telephoto lens.
19.Give example of ISO extremely sensitive to light.
20.What is white balance?
21.Explain what formatting is in reference to digital photography and memory card.
22.Name types of memory cards.

Na samom razgovoru me je pitao desetak pitanja sa testa. 

[layla]

Evo pitanja za JEwelry Specialist...

mene nije mnogo davio stvarno mozda zato sto smo cekali 6-7 sati vec..Pitanja su:

1. Can you tell me something about your work experience (prosli smo svaku poziciju tokom sedam goidna mog radnog iskustva)
2. What are you selling?
3. What kind of brend have you been selling (rekla sam da smo mi brend, tj moja radnja a da smo prodavali uvezenu robu, NEMOJTE NIKAKO DA KAZETE DA RADITE SA LOKALNIM BRENDOVIMA..znaci izmislite samo da je strano, uvezeno itd)
4. What is differenece between 24K gold and 18 K gold..(ja sam ovde pocela da pricam o belom zlatu, crvenom, oznakama, mesavinama znaci sve sto sam znala, on me je slusao)
5. What is carat weight for diamond (NIJE me ni pitao da li sam prodavala dijamante..OVO MORATE DA ZNATE)
6. What is diamond Cut..explain me and what type of cut do you know.?

mislim da je to to od pitanje..ako je sve trajalo uvrh 10 min..nije me pitao nista iz Safety pitanja jel sam sve na onon testu odgovorila ..zahvalio se i to je to..pitao me je da li sam spremna ako se prvo otvori mesto za assistance in gift shop da li bi isla ja sam rekla da bi ..

[Gia]

Odlično je ovo ,još da se jave ovi iz bara i restorana i imaćemo kompletna pitanja za sve departmente

[Deex]

Promenite naziv teme, nisu ovo pitanja sa testa već sa intervjua 

Evo pitanja sa mog intervjua, s obzirom da samo bila zadnja ili predzadnja za bar, a posle mene je ušlo još troje i tu je bio kraj (06:45 PM)
Bar department:
1. Tell me about your working experience.
2. How do you work shifts, how much hours per day, how much days off monthly ?
3. Do you work morning shifts, do you make coffee, how do you make cappuccino, how do you make milk foam ?
4. Describe me beverages you sell ?
5. Vodka cocktails (list) ?
6. Bloody Mary ingredients ?
7. Tell mi which cocktail and glass is this? (pokazuje na slici, više komada)
8. Why cruise ships?
9. Do you love your job?
10. If we approve you, would you work one contract or maybe more?
11. Do you think that working on cruise ships will be easy or tough ?

A bar questionnaire i testa se nesećam   

[Deex]

Ovo je ta ekipa 

[zderavac]

Ja sam postavio pitanja sa testa 

[Gia]

Što se tiče mijenjanja naziva teme,ja sam je postavila i ja sam napisala tačno to,pitanja sa testova pa se tema proširila i na pitanja sa intervjua..

[CEO]

Evo malo sam doradio naslov, sada bolje odgovara.

[Deex]

hehehe hvala Šefe